NeOn Enterprise Server
The backbone for TelAthena, which enables disparate systems and different classes of users to interact and exchange data seamlessly.
The backbone for TelAthena, which enables disparate systems and different classes of users to interact and exchange data seamlessly.
Outbound, Inbound, Call Transfer, Conference, Recording, Web
API/JNI calls from Visual Studio, Silverlight, C++, ASP/JSP.
Options: data collection and storage; data collection and storage with telephony; telephony only.
Launched as one of the world’s first commercial Computer Assisted Telephone Interviewing (CATI) systems in 1983, TelAthena’s users have logged over 1 billion production hours in contact centers worldwide. Our clients have included Fortune 500 companies as diverse as DuPont, Circuit City, GTE, British Telecom, Nissho Electronics and Walker Information, from the Market Research, Fundraising, Telemarketing, Customer Service, and Financial Services industries.
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